Terms & Conditions

Welcome to Sandy Toes. These Terms & Conditions (“Terms”) govern your use of our website and booking services. By accessing our website or submitting a booking request, you agree to be bound by these Terms.

1. Booking Requests

Submitting a booking request does not guarantee a reservation. All bookings are subject to availability and confirmation by Sandy Toes. We reserve the right to accept or decline any booking request at our discretion.

2. Guest Responsibilities

Guests agree to:

  • Provide accurate and complete booking information.
  • Use the property responsibly and respectfully.
  • Comply with all house rules provided before or during the stay.
  • Ensure all members of their group follow these Terms.
  • Report any damage or maintenance issues as soon as possible.

3. Payments

Payment requirements, deposit amounts, and payment schedules will be communicated during the booking process or reservation confirmation. A reservation may not be confirmed until all required payments have been received.

4. Security Deposit or Damage Protection

Depending on the reservation, guests may be required to purchase damage protection or provide a refundable security deposit. Guests are responsible for any damage beyond normal wear and tear that occurs during their stay.

5. Check-In and Check-Out

Standard check-in and check-out times will be provided with your booking confirmation. Early check-in or late check-out requests are subject to availability and may incur additional charges.

6. Occupancy

Only the number of guests included in the confirmed reservation may occupy the property unless prior written approval has been obtained. Unauthorized guests or events may result in additional charges or cancellation of the reservation.

7. Property Rules

Guests agree to respect the property, neighboring residences, and the surrounding community. Excessive noise, illegal activities, or behavior that disturbs others is strictly prohibited and may result in immediate termination of the stay without refund.

8. Damage and Liability

Guests are responsible for any damage caused by themselves or members of their party beyond normal wear and tear. Sandy Toes reserves the right to recover reasonable repair or replacement costs where applicable.

9. Cancellation and Refunds

Reservations are subject to our Cancellation Policy, which forms part of these Terms & Conditions. Guests are encouraged to review the Cancellation Policy before completing a booking.

10. Force Majeure

Sandy Toes shall not be liable for delays, cancellations, or inability to fulfill reservations caused by events beyond our reasonable control, including natural disasters, severe weather, government actions, public emergencies, utility failures, or other unforeseen circumstances.

11. Website Accuracy

We make every effort to ensure that information on our website is accurate and up to date. However, we do not guarantee that all descriptions, photographs, amenities, pricing, or availability are free from errors. We reserve the right to correct errors or update information without prior notice.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Sandy Toes shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, booking services, or the guest’s stay at the property.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will become effective upon posting the updated version on this website.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the contact information provided on our website.